Monday, July 15, 2013

Customer Service Officer - Sales & Marketing – Roche (posted on 15 July 2013)

Company
Roche
Industry
Healthcare
Location
Singapore
Position Type
Graduate Program
Post Date
15 July 2103
Closing Date
n.a.


Employer Description
At Roche, 82,000 people across 150 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Responsibilities
You will be required to handle customer inquiries  quotations, and complaints in a prompt and efficient manner, while building and maintaining effective customer relationships. This includes managing customer purchase orders, batch reservations, consignment stock, and also coordinating with logistics partners, sales team, and customers to ensure smooth goods delivery.

You will need to ensure proper maintenance of records and filing of documentations and successful completion of daily sales-related transactions in the SAP system. As a SAP user, you will also identify areas for improvements in current operations and propose initiatives to improve efficiency and service levels.

Qualifications
You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

You should ideally possess at least a Diploma in Supply Chain Management or a related field, preferably with 2 years of working experience in customer service and sales order handling. Proficiency in MS Office is required. Experience in SAP will be an added advantage. You should be a team player with good communication and interpersonal skills, organised, meticulous, and able to multi-task in a fast-paced environment.

Fresh graduates are welcome to apply.

Application link


No comments:

Post a Comment