| Company | National Healthcare Group |
| Industry | Biomedical Sciences (Healthcare, Medical Technology, Pharmaceutical & Biotechnology) |
| Location | Singapore |
| Position Type | Graduate Program |
| Post Date | 16 July 2013 |
| Closing Date | n.a. |
Employer Description
The National Healthcare Group (NHG) Polyclinics comprise 9 large one-stop primary healthcare centres situated in the residential heartlands. We offer a comprehensive range of primary healthcare services together with an array of nursing and allied health support services, all under one roof. We strive to get the best people to work in an environment of continual improvement and innovation as we evolve our care delivery model for our patients. We are now seeking for a highly motivated and competent individual who share our vision of “To be the leading health promoting institution that helps advance family medicine and transform primary healthcare in Singapore”.
Responsibilities
You will be responsible for the counselling of patients on the use of CPF (Central Provident Fund) Medisave accounts, explain chronic care management packages available at our polyclinics, process case documents and work with polyclinic staff to provide a pleasant visit experience for patients.
A financial counsellor is expected to perform all of the following areas of financial counselling functions:
- Provide financial counselling for patients.
- Assist in Medisave sign-up and renewal.
- Daily reconciliation of MAF (Medisave Application Form).
- Ensure the proper filing and safeguarding of MAF.
- Retrieval and duplicate MAF when requested by patients.
- Provide counselling for Baby Bonus sign-up.
- Assist in Baby Bonus application and other administrative processes.
- Update Medisave status.
- Provide waiver counselling, determine how much appropriate wavier percentage to be granted to patient.
- Counsel patients on the use of Medisave Draw Down Scheme.
- Liaise with Finance Department on refund, service code and charges, Medisave finance-related issues.
- Assist other operations support staff when required
Qualifications
- Diploma holder, preferably with 1 to 2 years of relevant work experience in general administration or customer service.
- Pleasant disposition and personality.
- Able to communicate in simple English. Proficiency in dialects will be an advantage.
- Good interpersonal skills
Application link
Interested applicants, please email a detailed resume including current and expected salaries to recruit@nhgp.com.sg
(We regret that only shortlisted candidates will be notified.)
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