Company | Fidelity |
Industry | Asset Management |
Location | Singapore |
Position Type | Permanent |
Post Date | 26 November 2015 |
Closing Date | 31 December 2015 |
Employer Description
Fidelity is an asset manager serving investors in all corners of the world outside North America. It was established in 1969 and manages all significant asset classes for institutional and retail investors in long-term savings products.
Fidelity’s investment style relies on fundamental research of companies and a strict bottom-up portfolio construction discipline. This means Fidelity’s analysts and portfolio managers look closely at a company’s balance sheet and future plans; meet regularly with and question its management; and then speak to its competitors, suppliers, customers and anyone else who might give them information that helps to assess whether the investment is a good one. Every investment in every portfolio is selected on its merit and ability to contribute to a better return.
Responsibilities
This role is responsible for Operations related activities for Singapore business. The jobholder has to work closely with Dalian regional processing centre and Hong Kong regional Distribution Services team to perform client-servicing and middle-office operational tasks.
- Perform client servicing activities locally including handling in-bound calls and email enquiries from clients
- Liaising with clients for NIGOs (Not-in-good-orders) instructions
- Perform middle-office operational tasks such as account opening documents pre-view.
- Provide operational support to the Wholesale Team in Singapore.
- Work closely with Dalian Operations and HK Distribution Services teams and other teams in Singapore (such as Sales and Compliance) on all
- Monitor the service level and performance of 3rd party service providers to ensure professional services are being delivered to clients
- Assist with all operational problem and issue resolution
- Draft and update operational procedures
- Prepare and submit operational management reporting
- Support system enhancements and testing
- Assist in the ongoing development, review and monitoring of service standards for the Singapore business
- Any other related operational tasks
- Participate in projects and initiatives as directed
Qualifications
- University graduate in Business, Economics OR a related discipline with 2 - 3 years experience in related position, preferably with experience in Fund Operations
- An excellent command of English & Mandarin. Other language skills would be a distinct advantage.
- General understanding of the investment management industry is preferable
- Good PC skills
- Strong problem solving and communication skills
- Good organisational skills
- Flexible, organised, a team player and able to work under pressure and to tight deadlines
- Able to work independently, show initiative, and take full responsibility for completion of duties
- Assertive and able to deal effectively with all levels both inside and outside the organisation
Application link
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